At Connectdoor (https://www.connectdoor.com), we strive to provide high-quality IT courses and a smooth learning experience to our users. However, if you are not entirely satisfied with your purchase, we’re here to help.
1. Refund EligibilityWe offer refunds under the following conditions:
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Refund requests must be made within 7 days of the course purchase.
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The course content should not be more than 20% completed at the time of the refund request.
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Refunds are not applicable for:
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Courses purchased during promotional or discounted offers.
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Downloadable digital content or bundled packages once accessed.
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Customized training programs or workshops.
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To request a refund, please contact our support team at:
📧 Email: contact@connectdoor.com
Include the following details in your email:
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Full Name
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Registered Email Address
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Course Name
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Purchase Date
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Reason for Refund Request
We aim to respond to all refund requests within 3–5 business days.
3. Refund Process-
Once your request is reviewed and approved, the refund will be processed to your original method of payment.
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It may take 5–10 business days for the amount to reflect in your account depending on your bank or payment provider.
We do not offer course exchanges or course-switching after purchase. Please make sure to read the course description and curriculum carefully before purchasing.
5. Contact UsIf you have any questions about our Return & Refund Policy, feel free to contact us:
📧 Email: contact@connectdoor.com
Contact number = +91 83472 14859
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